The integration of additional service providers and the implementation of different order types lead to different service types and speed per spare part order. Spare parts that are needed very quickly are logistically processed immediately and transmitted to the customer with an Innight service provider. Necessary stock replenishment for the customer leads to collective orders within a defined period of time and can be transmitted very favourably to the customer. The customer can actively and independently control the costs per order. This leads to lower and more efficient logistics flow among all participants within the value chain.